### Introduction

The GMDE TIS is a repository for all technical service information in electronic format. It is a replacement for previously printed material and provides a much more user friendly way to get support during the day-to-day business. The operation is easy and intuitive and you will have no problems to find the service information for specific tasks in your workshop. This user guide is meant to give you an overview about the content and the functionality and some basic instructions for an efficient operation. Therefore, it is recommended to take a few minutes and read these instructions carefully.

### System requirements

TIS requires the following operating systems and programs:

- MS Windows 98®, ME®, 2000®, NT 4.0®, or XP®
- MS Internet Explorer 4.02, or higher
- Adobe Acrobat Reader 4.0, or higher

The PC hardware must meet the following minimum system requirements:

- Pentium II processor with 400 MHz
- 64 MB RAM
- Hard disk with 650 MB free capacity
- CD-ROM drive
- Monitor sVGA (1024 x 768 pixel)
- Graphics card with 1024 x 768 pixels
- Mouse

### Screen Settings

Before you start working with TIS, we recommend to adjust your screen in such a way that you can make the best use of the available display area.

- Set your screen to a resolution of 1024 x 768 pixels, or 1280 x 1024. The screen resolution can be changed in "Start" - "Settings" - "Control Panel" - "Display". For details please refer to the documentation of your Microsoft Windows operating system
- Select the browser's full screen mode, or press the F11 key. You can switch back to the regular display mode by pressing the F11 key again, or by clicking on the "Restore" icon in the upper right hand corner.

- Select a font size which is 1 level below medium

### Layout of the screen

The screen layout resembles the design of many other computer programs you might be familiar with. It consists of 3 areas:

- Header frame
  This holds some general information and will not change during the operation of the system

- Navigation pane (table of content)
  You will work in this area when you are trying to retrieve information to accomplish specific tasks in the workshop

- Viewer pane (document display)
  This area will show the content of a document

The Service Literature provided by GM Daewoo Europe covers all cases for the day-to-day business in a workshop. It is separated into 5 categories and consists of:

- Sevice Manuals
- Body Repair Manuals
- Labour Time Guides
- Electrical Wiring Diagrams
- Pre-Delivery Inspection Information

Illus. 1: Table of contents

#### Service Manuals

This type of literature contains all information that is needed to perform repair and maintenance works. Here you will find
- remove and install procedures,
- technical specifications,
- adjustment values, and
- trouble shooting information

#### Body Repair Manuals

In case of repair works on sheet metal parts, this category holds important information. Among others, this includes
- body dimensions
- material
- processes
- tools and equipment

#### Labour Time Guides

This category holds standard times for repair operations on a vehicle. They are the basis of cost estimates for customers and also for warranty claims.

#### Electrical Wiring Diagrams

This book covers various information for an efficient and accurate trouble shooting on electrical and electronic systems. If you need information about
- wiring harnesses
- connectors
- location of electrical and electronic components
you may want to select this category.

#### Pre-Delivery Inspection

Before using a new vehicle, it requires some preparatory work and adjustments. They have been specified by the manufacturer and are mandatory before the vehicle is handed over to the customer.

### Navigation to Service Literature

The categories are shown in the navigation pane to the left and are represented by the book symbol. A book may contain folders, sub-folders and documents. So, the table of contents is represented in a tree. Only the documents can be displayed in the viewer pane on the right side.

Working with the navigation tree very easy:
Expand: A click with the mouse on the "+" next to an entry and it expands to show its content.
Collapse: A click with the mouse on the "-" next to an entry and an open branch will collapse

Alternatively, also the keyboard can be used to expand and collapse the navigation tree:
Move the focus (dotted frame) with the "Tab" key from the top to the bottom. To reverse direction keep the "Shift" key pressed additionally. To expand (or collapse) a branch press the "Enter" key.

Illustration 2: Navigation tree

Finally, the width of the panes can be changed according to individual needs or preferences. To do so, click with the mouse on the separator between the panes. Keep the left mouse button pressed and move the mouse left or right.

### Display of Service Literature

The handling of the service literature documents itself is as easy as the navigation to them.
After a wanted document is found in the navigation tree, the Adobe Acrobat Reader will open automatically in the right hand viewer pane. Detailed operating instructions of the Acrobat Reader can be obtained from Adobe directly or via the built-in help function. Below is a summary of the most important functions which are needed for the efficient usage of the Service Information.

Per default, the bookmarks from within the document are shown next to the window with the document. Because a document can consist of many pages and thus it may become time consuming to get to the right location, the bookmarks provide short cuts to specific sections.

Illus. 3: Bookmarks

The bookmarks are organized like the documents in the table of contents. A mouse click on the "+" next to the entry lists all bookmarks of this document. Another click on an entry will automatically open the document at exactly this section.

For a better display of the document, it may be helpful to hide the bookmarks now. There are 2 possibilities to hide them: a) click on the folder tab marked "Bookmarks" (only with Acrobat Reader 5) b) click on the circled icon | Illus. 4: Hide Bookmarks
Select a convenient zooming factor. Usually, the icon in the toolbar for the window width (circle) is the ideal zooming. However, it can be adjusted as per individual preferences. | Illus. 5: Zoom
Browse a document This can be done by at least 3 different ways

- Moving the sliding bar on the right hand side via the mouse
- Clicking with the mouse on the icons in the tool bar
- Pressing the "Page down" or "Page up" keys on the keyboard

Illus. 6: Navigation tools
Print a document Click on the printer icon of the tool bar (see the circle in the illustration). Please note that a document can not be printed via the print function of the browser | Illus. 7: Print
Cross references Within a document you may detect cross references. This is mainly on pages with the headline "TABLE OF CONTENTS". Cross references are a very powerful and convenient way to link sections of a document. | Illus. 8: Cross reference

created on 05.01.2004